Refund Policy

Last updated: November 10, 2026

DripDrop accepts eligible return requests made within 30 days after the order is delivered in the United States.

Return eligibility

Items must be unused, in their original condition, and in the original packaging. Please provide the order number or other proof of purchase when contacting us. We do not add exclusions that do not apply to the products sold in this store.

How to start a return

Email Support@dripdropdrip.com or call (480) 457-6453. For an eligible return, DripDrop pays the return shipping cost and provides the return method or a prepaid label. Do not send a return without receiving instructions.

Damaged, missing, or incorrect items

Contact us promptly with the order information and clear photos of the item and packaging. We will review the issue and provide the appropriate next steps.

Refunds

After the returned item is received and approved, the refund is sent to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the funds.

Order changes and cancellations

Contact us as soon as possible before shipment. We will try to help, but a change or cancellation cannot be guaranteed after order processing has begun.

Contact address: DripDrop, 866 5th Ct N, Birmingham, AL 35206, United States.